Approximately two in five insured Americans (38%) do not have a good understanding of which healthcare services are covered under their current plan, according to an online survey by Harris Poll on behalf of SCIO Health Analytics. One in five…
Category: Healthcare/Medical
30% of California Parents Don’t Vaccinate Kids; Docs Blame Them for Measles Outbreak
Ninety-two percent of physicians think the current measles outbreak is directly attributed to parents not vaccinating their children, according to the latest poll from SERMO, the leading U.S. social network for doctors. According to USA TODAY, the unvaccinated rate in…
Customer Service Pain Points Still Driving Consumers Away
Some 53% of U.S. customers surveyed last year reported having switched providers during the prior year due to poor service, according to a recently-released Accenture Strategy study. That 53% figure is up from 51% in 2013 and 46% in 2012,…