Monthly sales at restaurants exceeded grocery stores sales for the first time on record, the National Restaurant Association noted today. In his latest Economist’s Notebook commentary, the National Restaurant Association’s Chief Economist Bruce Grindy breaks down industry sales trends: For…
Author: Anne Whitaker, Editor
Customers Loathe Pay TV and ISPs, Love Their Smartphones
Customer satisfaction with information services – including subscription TV, Internet, wireless and fixed line telephone, and computer software – drops 3.4% to an ACSI score of 68.8 on a 0 to 100 scale, the lowest level in seven years. According…
Global Newspaper Revenues: Circulation Overtakes Advertising
Globally, revenues from newspaper circulation exceeded advertising revenues last year for the first time this century, according to the World Association of Newspapers and News Publishers (WAN-IFRA) in its latest annual World Press Trends survey. Of the estimated US $179…
Only One-Third of Customers Make A Second Purchase During the First Year
Only 32% of customers make a second purchase during their first year as a customer, according to RJ Metrics in an analysis of 176 e-commerce retailers and 18 million customers in North America and Europe. But while the probability of…
China Ranked Top Developing Market For Retail Investment
China — predicted to pass the U.S. as the world’s top retail market in 2018 — is back on top as the leading emerging market for retail opportunities, says A.T. Kearney, which bases its Global Retail Development Index (GRDI) score…
Americans Are Torn on Feelings About Sleep
Research recently conducted by the Better Sleep Council (BSC) shows Americans are conflicted about sleep. The survey found that a large majority of people understand that sleep is necessary to recharge, restore and refresh. However, when asked about their feelings…
Majority of U.S. Households Now Have a TV Connected to the Internet
Some 56% of U.S. households have at least one TV set connected to the internet through a video game system, smart TV set, Blu-ray player and/or streaming media device (such as Roku or Apple TV), continuing a climb from 49%…
Media Consumption Trends, 2010-2017
TV still dominated worldwide global media consumption last year with consumers spending an average of 183.9 minutes per day, 68% higher than the time they spent on the internet (109.5 minutes/day). TV is expected to still account for more than…
Not All City People: Millennials Just as Likely to Identify as “Suburbanites”
Some 37% of Millennials (aged 19-36 at the time of the survey) identify as “city people,” while 36% consider themselves “suburbanites,” according to an Urban Land Institute survey. In fact, white respondents were more likely to consider themselves “suburbanites” (37%)…
Majority of U.S. Smartphone Owners Say They’ve Used A Mobile Payment Service
Some 91% of U.S. adult smartphone owners have heard of a mobile payment service such as PayPal (85%), Google Wallet (51%) and Apple Pay (45%), and of those almost six in 10 currently use at least one, according to recent…