Mobile Email CTO Rates 40% Higher For Brands Using Responsive Design

Mobile email clicks accounted for almost 40% of all email clicks in Q4 2014, according to the latest quarterly report from Yesmail.

Mobile’s click share was buoyed by a 20% year-over-year increase in click-to-open rates, from 10.3% in Q4 2013 to 12.6% in Q4 2014.

Yesmail ties that result to an increase in the number of emails using responsive design, as brands exclusively using responsive design in their emails enjoyed a 40% higher mobile CTO than those who didn’t use responsive design in any of their campaigns (14.1% vs. 10.1%).

Even so, mobile CTOs continued to trail their desktop equivalents in Q4 (12.6% and 21.6%, respectively), as has been the case for some time.  Nevertheless, a mobile email click returned more than double the average revenue as a desktop email click (40 cents and 19 cents, respectively).

In other study results covering year-over-year trends (using a consistent set of marketers):

  • Mobile conversion rates (purchases resulting from an email click) grew by 70%, while desktop conversion rates dropped by 4%;
  • Mobile revenues comprised one-fifth of all email-generated revenue, up by one-third from a year earlier;
  • The share of orders completed on a mobile device increased by 21% to almost one-quarter of all email-generated orders; and
  • Mobile’s average order value (AOV) grew by 28%, twice the rate of growth for desktop AOV.

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