Nine in 10 U.S. adults (92%) wish other people practiced better etiquette when using their mobile devices in public places, according to Ipsos research conducted for Intel. Nearly two in 10 (19%) admit to having bad mobile phone behavior themselves, but say they don’t change because everyone else’s behavior is just as bad.
More than half of adults (54%) have witnessed people using mobile devices while driving, 48% have seen people using them in public restrooms, and 32% have seen them used in movie theaters. Nearly a quarter say they’ve seen someone using a laptop while driving.
Bad behavior with mobile devices is a source of annoyance for many; 65% get angry with people who practice poor mobile etiquette, and 88% say people rarely think about the impact of their behavior on others when using mobile devices in public.
Top complaints include:
• Using mobile devices while driving (73%);
• Talking too loudly on mobile phone when in public (65%); and
• Using mobile while walking down street (28%).
Three quarters of adults (75%) think mobile manners are getting worse. Respondents say they see five examples of bad mobile etiquette on a typical day. [Human Behavior, Telecommunications]
Source: Intel, “2011 State of Mobile Etiquette Survey,” Jessica Hansen, 2200 Mission College Blvd., Santa Clara, CA 95054; 408-765-8080; jessica.l.hansen@intel.com; www.intel.com. Price: This study is proprietary.
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