Monthly sales at restaurants exceeded grocery stores sales for the first time on record, the National Restaurant Association noted today. In his latest Economist’s Notebook commentary, the National Restaurant Association’s Chief Economist Bruce Grindy breaks down industry sales trends: For…
Customers Loathe Pay TV and ISPs, Love Their Smartphones
Customer satisfaction with information services – including subscription TV, Internet, wireless and fixed line telephone, and computer software – drops 3.4% to an ACSI score of 68.8 on a 0 to 100 scale, the lowest level in seven years. According…
Global Newspaper Revenues: Circulation Overtakes Advertising
Globally, revenues from newspaper circulation exceeded advertising revenues last year for the first time this century, according to the World Association of Newspapers and News Publishers (WAN-IFRA) in its latest annual World Press Trends survey. Of the estimated US $179…
Only One-Third of Customers Make A Second Purchase During the First Year
Only 32% of customers make a second purchase during their first year as a customer, according to RJ Metrics in an analysis of 176 e-commerce retailers and 18 million customers in North America and Europe. But while the probability of…
China Ranked Top Developing Market For Retail Investment
China — predicted to pass the U.S. as the world’s top retail market in 2018 — is back on top as the leading emerging market for retail opportunities, says A.T. Kearney, which bases its Global Retail Development Index (GRDI) score…
Americans Are Torn on Feelings About Sleep
Research recently conducted by the Better Sleep Council (BSC) shows Americans are conflicted about sleep. The survey found that a large majority of people understand that sleep is necessary to recharge, restore and refresh. However, when asked about their feelings…